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Self-Service systems
Digital solutions to drive experience in self-service laundry
Blog Article
With increasing digital demands being placed on laundry managers along with other expectations such as the faster turnaround of laundry, the self-service laundry environment is transforming to suit the evolving needs of customers. From laundrettes to campsites, student accommodation to apartment blocks, customers using the machines expect their laundry to be processed quickly and conveniently. This is especially true in multi-housing residential buildings where living and working go hand in hand.
Care and education
Tech-forward approach to care
Blog Article
With an increasing ageing population, there is a growing demand for people requiring long-term care in care homes and nursing facilities. However, one of the biggest challenges facing the care sector is a shortage of staff, especially as the number of people in care increases. So, how can we balance the need for good quality of care with increasing demand?
Hospitality
Providing the ultimate experience for guests of the future
Blog Article
In the continually evolving landscape of the hospitality industry, customer service shapes lasting impressions on guests and is crucial for maintaining a stable flow of business. With staff shortages rising and an active vacancy rate of 9% in some countries, combined with increasing expectations from guests, the implementation and use of technology is becoming essential. How can the industry prepare to create the ultimate experience for guests of the future?
Care and education
The Order of St John Care Trust turns to Miele to help streamline its approach to laundry servicing
Customer Stories
The Order of St John Care Trust (OSJCT), one of the UK’s leading non-for-profit care providers, recently turned to commercial appliance provider [PP1] Miele Professional to reduce help reduce its downtime and costs associated with laundry machines. The partnership has resulted in savings of over 10 times what the Care Trust projected,[IY2] [PP3] making more funds available for other investments that will benefit its elderly residents.
Hospitality
Claridges
Customer Stories
Claridge's is London’s legendary Mayfair hotel, located a stone’s throw away from royal residences, and with a long-standing relationship with royalty, international diplomats and world leaders. With such a clientele, it is essential to Claridge’s that its laundry is equipped to care for luxury garments as well as linen from the hotel’s catering services. Claridge’s wanted to ensure it could deliver this tailored and quality service on-site and extend capacity from 209 rooms to 293, as well as providing luxury laundry care for its sister hotels The Connaught and The Berkeley. A drastic and considered expansion of their laundry was required.
Care and education
How can tomorrow’s carer support quality of life?
Blog Article
Tomorrow’s carer will have a huge role to play in the quality of life of future residents. But what training and skills they need to achieve this? Read more.
Care and education
How care facilities contribute to quality of life
Blog Article
What does quality of life actually mean? It really depends on who you speak to. For example, a manager of a care facility might view quality of life as being about accreditations, a member of staff may believe it’s about one-to-one time with residents and a resident might view it as the social interaction they have with other residents. In this overview we will look at different spaces within a care home and give you information on the various aspects that can positively influence quality of life in each one.
Care and education
How digitalisation can help improve quality of life in the care home
Blog Article
Technology is changing the world around us at a rapid pace. For most of us, it’s difficult to imagine life without the convenience it brings to all aspects of our lives. When it comes to the care sector, technology can play a significant role in improving quality of life for residents and carers alike.